Sad/happy news from the dirty side of my riding life… Jens Voigt, my trusty Jet9 rig, bears one of the serial number badges that’s covered under the recent safety recall issued by the guys at Niner. Soon, I’ve got to strip the parts off of him and send him back to the factory for a replacement frame that won’t be arriving until sometime next spring.

What do I ride in the meantime? Well, that’s where the awesomeness of Niner customer service comes into play.

Among other options (you can read them @ the link above), they’re offering an Air9 frame for $300. Not as a total replacement- you actually purchase an Air9 frame at that huge of a discount then get a new, re-designed Jet9 frame when they’re ready to go next year. So, I’m expanding my MTB stable to include a hardtail.

My plan is to put all of my parts on the Air frame when it arrives and start slowly aquring parts for a 2nd build while I wait for the new Jet to arrive. My goal is to make my next build a little lighter. I’ll probably go for a 2×9 crank, some lighter wheels, carbon bars… you get the picture…

So, thanks again to Niner bikes for taking care of their customers. I think that this type of customer service is becoming more & more rare, but you guys are doing a stand-up thing with your recall offers.